Posterous

a blog by Brie Gordon

interviewing ISPs

 I am moving and I have to select an ISP. (The most exciting thing
about moving, so far.) I am calling the local big ones and asking the
following questions:
 
1. Are you a backbone provider?
2. Do you offer 24/7 support? (My current ISP, Armstrong, doesn't, as
far as I know.)
3. What percent of your core capacity is used on average?
4. What service level do you guarantee, if any?
5. Do you perform usage-based throttling?
6. What is the length of contract that I must sign?
7. Do you offer a mail account and/or outgoing mail server for my use?
 
I hope that one of the ISPs I call has all the right answers. I know
that I don't have many choices but I am exercising my right to choose
as strenuously as I possibly can. (Knowing a thing or ten about
networking helps.)
Filed under: backbone capacity comcast contract core email fios interview ISP provider throttling verizon
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